Suncourt Heiwadori 1001
House Manual — Everything you need for your stay. If anything is unclear, please message us on your booking site.
Guests-only information
Entry instructions (entrance code and how to collect the key), Wi-Fi, the host’s direct contact and winter water drainage are shown only to guests who enter their check-in number.
If you cannot find the link or have any questions, please contact your host via the message thread on your booking site.
- It is written in the email we sent when your pre-registration was completed. The subject line is "【サンコート平和通1001】ご滞在ガイド・チェックイン番号".
- We also send the same number in the chat on your booking site, such as Airbnb or Booking.com.
- If you still cannot find it, please message your host in the chat on your booking site and we will send it again.
The number starts with "SC-".
Property information
- Property Name
- Sun Court Heiwa-dori 1001
- Address
- 〒003-0028 札幌市白石区平和通２丁目南6-31
Minami, Heiwa-dori, Shiroishi-ku, Sapporo-shi, Japan
Please use the Japanese address above for taxis and deliveries.
Open in Google MapsAccess
🚆 JR Hakodate Main Line
- New Chitose Airport → JR Shiroishi Station (45 minutes)
- JR Sapporo Station → JR Shiroishi Station (6 minutes)
- JR Shiroishi Station → Sun Court Heiwa-dori (7-minute walk)
Please note
Our nearest station is JR Shiroishi Station. This is NOT Shiroishi Station on the Subway Tozai Line.
From JR Shiroishi Station, it is a 7-minute walk. After exiting the ticket gates, head toward the South Exit.
Exit the station via "South Exit (Heiwa-dori Area)".
After passing the ticket gates, look for the overhead sign “南口 South Exit” (arrow pointing left) and go left.
The overhead sign just outside the ticket gates. Follow the arrow for "South Exit / For Heiwa-Dori".
Walk straight for approximately 400 meters, and you will arrive at the destination. The building is a 10-story apartment called "Suncourt Heiwa-dori."
Open the walking route from JR Shiroishi Station
By Car
JR Sapporo Station → Sun Court Heiwa-dori (approx. 15 minutes)
Open the driving route from JR Sapporo StationThe Parking Lot
The parking lot of the building cannot be used. There are several paid parking lots next to and near the building. Please use those instead.
There is also a 24-hour paid parking lot right next to the building (a red “P 24h” sign). Please check availability on the signs on site.
As a guide, the rate is up to ¥900 for 24 hours after entry, and ¥200 per 40 minutes (all day). This is the rate for the paid parking lot next to the building and it may change. Please check the latest rates on the signs on site.
Find nearby paid parking on the mapHow to enter Guests only
Check-in: from 3:00 PM / Check-out: 10:00 AM
🔒 This information is shown once you enter your check-in number. Enter your check-in number
✅ Check-in Procedure
After entering the room, please complete the check-in procedure (required by Japanese law).
- Scan the QR code posted in the room with your phone
- Tap "Check-in"
- Enter your check-in number (it is in the email we sent you at pre-registration)
- Take one photo inside the room with everyone staying together
- Submit — and you are done🎉
This "Welcome" notice is posted on the wall of your room. The QR code for check-in and check-out is on this sheet. (The QR code is masked in this photo for security.)
Wi-Fi Guests only
🔒 This information is shown once you enter your check-in number. Enter your check-in number
Contact
For general inquiries, please contact us via chat. Phone calls are for emergencies only.
🔒 This information is shown once you enter your check-in number. Enter your check-in number
Garbage Separation
Short Stays
As a rule, you can simply leave your garbage inside the room. If it piles up and becomes a problem during your stay, you are welcome to take it out to the trash station on the ground floor.
About garbage bags: Garbage from a short stay is disposed of in business-use garbage bags. Anything you leave in the room is handled by us (the owner / cleaning staff), so you do not need to prepare any bags yourself. If you do take garbage out to the trash station during your stay, please use the dedicated bags we have put under the stove in the kitchen.
Short Stays
⚠️ If you do take garbage out to the trash station, you must always let the host know. Two things: the type of trash and the number of bags.
Long Stays
For long stays, please sort your garbage like an ordinary household and take it to the collection point on the correct days. The main collection days for this area (Shiroishi Ward, Area 1) are: [Burnable] every Tue & Fri. [Container & packaging plastics] every Mon. [Bottles, cans & PET bottles] every Thu. Please put these out on the morning of collection day. "Non-burnable garbage," "miscellaneous paper," and "branches/leaves/grass" are collected only once or twice a month and the exact dates change each month, so please check the Sapporo City collection calendar (no collection over New Year, Jan 1–3).
About garbage bags: For burnable garbage, please use the yellow Sapporo City designated bags. For everything else, please put it out in clear (transparent) bags. The Sapporo City designated bags are provided under the stove in the kitchen.
For long stays, you take the garbage out yourself as part of everyday life, so you do not need to notify the host each time.
- Never put these in the trash
Do not include batteries, spray cans, lighters, PC monitors, smartphones, charging cables or other items that cannot be thrown away as household waste. They can cause fires and other accidents. - Where the trash station is
The trash station is on the ground floor of the building, inside the fenced enclosure at the front right (wire-mesh double doors). Open the doors and place bags in the back right corner — not at the front or on the left. - Short Stays: Notify the host after you put the trash out
Please tell us two things: the type of trash and the number of bags. Example: “I took out 1 bag of burnable trash and 1 bag of non-burnable trash.”
For how to sort your garbage, please see the illustrations below and the Sapporo City official garbage sorting guide (multilingual). If anything is unclear, please ask us in chat.
Sapporo City official garbage sorting guide (multilingual)
The illustrations below are for reference only. Some parts of them — the layout and the non-Japanese labels — are hard to follow, so please treat the text above as the correct guidance on bags and sorting.
Winter Water Drainage Guests only
🔒 This information is shown once you enter your check-in number. Enter your check-in number
Neighborhood
Walking times and opening hours are approximate, as recorded when the guide cards were made. Hours and closing days can change, so please check the latest information via the map link before you go.
JR白石駅
Station
🚶 8 min.
About 6–8 min. to Sapporo Station with no transfer. Some Rapid Airport trains stop here and run direct to New Chitose Airport (not all do, so please check the timetable).
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珈琲焙煎工房 MISUZU×業務食品倉庫 札幌店
Coffee roaster
🚶 3 min.
🕒 10:00〜19:00
Closed Wednesdays
Open in Google MapsCan★Do 平和通3丁目店
100-yen shop
🚶 4 min.
🕒 9:00〜22:00
In the same building as Tsuruha Drug
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蕎傳
Soba (buckwheat noodles)
🚶 9 min.
🕒 11:00〜15:00 / 17:00〜20:00
💴 ¥1,000〜¥2,000
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平和園 白石店
Yakiniku & Jingisukan (Hokkaido lamb BBQ)
🚶 9 min.
🕒 11:30〜22:30
💴 Lunch 〜¥1,000 / Dinner ¥2,000〜¥3,000
Closed Wednesdays
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マジックスパイス 札幌本店
Soup curry (Sapporo specialty)
🚶 20 min.
🕒 11:00〜22:00（平日は15:00〜17:30休憩）
Closed Wed & Thu. A famous shop credited with starting the soup-curry style.
Open in Google Maps大豊湯
Public bath (sento)
🚶 18 min.
🕒 15:00〜22:30（受付22:00まで）
💴 Adult ¥500
Closed Tuesdays. Sauna available.
Open in Google MapsFAQ
Q1. Check-in & Check-out
Check-in is from 3:00 PM and check-out is 10:00 AM for both short and long stays. If there is no booking right before or after yours, we may be able to adjust your check-in/check-out time. If you'd like that, please ask us in chat as early as possible.
Q2. Early Check-in & Late Check-out
For early check-in or late check-out, if you let us know early we will do our best to accommodate you within what is possible. Please tell us the times you would like in chat as early as you can. Depending on the bookings right before or after yours, we may not always be able to meet your request. Note: as this is a self-check-in property, we cannot store or receive your luggage before check-in (you may ship luggage ahead, but please collect it yourself after check-in).
Q3. Amenities & Equipment
We provide the following. [Kitchen] cookware/utensils, microwave, toaster, refrigerator, rice cooker. [Bath/Wash] hair dryer, toothbrush, comb, body soap, shampoo, conditioner, bath towel and hand towel for each guest (note: bathrobes are not provided). [Laundry] washing machine, laundry detergent, clothes-drying pole (note: there is no indoor clothes dryer — for full drying we recommend the nearby coin laundry). [Cleaning] vacuum cleaner. [Baby items] baby bed, baby chair, baby bath. [Other] humidifier, TV.
Q4. Towels & Linens
We do not provide a regular towel/linen exchange service. Please feel free to use and change the towels and sheets in the room yourself as needed during your stay. One set of towels (1 bath towel and 1 face towel) is provided per guest. Additional towels are available for a fee (bath towel ¥400 / hand towel ¥200 each). Please also see the notice at the towel shelf.
Q5. Cleaning for Long Stays
For long stays, we would like to come and clean the room periodically during your stay (see "Periodic cleaning during your stay" on this page for details). Separately from that, if you would like one thorough cleaning partway through your stay, we can arrange a house-cleaning service for ¥12,000 — just ask us in chat (this is an optional service).
Q6. Garbage Disposal
Sapporo City official garbage sorting guide (multilingual)
Short Stays
For short stays, you do not need to take any garbage out to the collection point. As a rule, please sort it inside the room and leave it there (burnable / recyclables & non-burnable); we (the owner / cleaning staff) will dispose of it properly using business-use bags. However, if the garbage piles up and becomes a problem during your stay, you are welcome to take it out to the trash station on the ground floor. In that case you must always notify the host afterwards (the type of trash and the number of bags). For sorting guidance, please see the "How to Sort Garbage" PDF we provide separately. Please drain food waste of excess water where possible.
Long Stays
How to sort your garbage and the collection days are shown in the "Garbage Separation" section of this page.
Q7. Check-out Procedure
Please check out by 10:00 AM following these steps. ① Check for any belongings you may have left (if you forget something, we keep it for one week only and cannot be responsible for loss). ② Turn off all appliances (especially heating/cooling — to prevent fire). ③ Close the windows (for security). ④ Lock the front door. ⑤ For what to do with your garbage, please see the “Garbage Separation” section of this page. ⑥ Scan the same QR code you used at check-in with your smartphone, choose "Check-out", enter your check-in number and press the confirm button.
Short Stays
About ⑤: You can simply leave the garbage inside the room (there is no need to take it out). If you did take garbage out to the trash station during your stay, you must always notify the host.
⑦ Where to return the key is shown in the guests-only section.
Q8. Occupancy & Short vs. Long Stay Rules
It’s the same unit, but some rules differ between "short stay" and "long stay." Maximum occupancy is 6 for short stays. Long stays also allow up to 6 by the rules, but as the room is compact we recommend up to about 4 guests. Short stays are 2–29 nights and long stays are 30 nights or more. For long stays (30 nights or more), Japanese tax law requires a "temporary-use lease agreement," signed online via DocuSign (5–10 min; no change to your booking, payment, or stay). Garbage handling (short = business waste / long = household waste) and cleaning (long stays: optional ¥12,000 house cleaning) also differ. Check-out time is 10:00 AM for both.
Q9. Neighborhood Information
Information about nearby supermarkets, convenience stores, coin laundries and pharmacies is summarized in the "Neighborhood" section of this page (with maps). Please refer to that section.
日本語 · English · 中文 · 한국어
Suncourt Heiwadori 1001 / 民泊セルフチェックイン。ご入力情報は宿泊者名簿として法令に基づき安全に管理します。 / Self check-in. Your details are kept securely as the legally required guest register.